This is a quick fix if you encounter a problem with G HUB suddenly not finding your device and you don’t have time to uninstall/reinstall G HUB software. This worked for me using the Logitech G900 Chaos Spectrum Gaming Mouse. In my case, I would open G HUB and my gaming mouse wasn’t recognized. This is strange because it was working fine earlier in the day and my mouse has been connected the entire time. This was a quick fix that worked for me, but it’s not a final solution. I’m still not sure why this occurred.
Today, I logged in to my PC to notice that Discord was suddenly logged out. Managed to quickly log in thanks to your QR integration. However, suddenly my G Hub integration stopped working since it keeps saying I need to Authorize Discord, although, when I'm in Discord under authorized apps it says Logitech G Hub is authorized but it keeps popping up a message every time I open.
Quick Fix – Mouse Not Connected – Here are the steps I used when my Logitech G HUB Showed “Connect Your Logitech G Gear,” but in fact, my mouse WAS connected.
- The Ghub download page says “Our goal is to include support for these products by the end of 2019.” And in that list the G13 is included. We’re nearing the end of 2020 and still no support.
- G HUB recognizes your supported Logitech G gear, and gives you full access to their customization features. It automatically keeps firmware up to date. DRAG AND DROP INTERFACE Choose features, assign macros and key binding, create color breaks and animations, all with a simple, intuitive interface.
1. Close G HUB. Here I’m closing G HUB through the taskbar.
2. Find G HUB inside your Logitech folder. In my case, the Logitech folder is called “Logi” and G HUB is located inside that folder.
3. Right-click on G HUB and choose Run as Administrator. This will open G HUB.
4. Your device/mouse/Logitech G Gear should now be recognized.
UPDATE 07/17/2019: This issue occurred again three days after performing the above steps. Here are the steps that fixed this issue “today.”
The new method – permanently set the G HUB to always run as administrator
1. Right-click G HUB in the taskbar and choose Quit.
2. Open the Windows 10 Start menu search (Windows key + S) and type in “G HUB” and once the G HUB app appears then right-click and choose Open File Location.
3. Right-click Logitech G HUB and choose Properties.
4. Inside Logitech G HUB Properties choose the Shortcut tab and click on Advanced.
5. Inside Advanced Properties check Run as administrator and click OK. Click OK to close the previous Properties window.
6. Now right-click the Logitech G HUB and choose Pin to taskbar.
7. Double click the G HUB icon in the taskbar. Your device should now be recognized and no longer see “Connect Your Logitech G Gear.”
This new method worked in my particular case to fix the issue today. If this occurs again and/or I find more information I will post it here.
Still having trouble? Contact Logitech Technical Support:
Does G Hub Support G102
1 (646) 454-3200
6 AM to 6 PM Pacific Time
Logitech G Hub Support G510s
Reference post:
G Hub Support Center
G Hub Support Number